PRESENCE has developed a new plug and play tool that gathers the results of your studies and make available to your employees. A real CX platform for your customer experience: My Dynamic Report.

Our Dynamic Report tool is a scalable software that gives you full access to your customer satisfaction measurement and mystery shopping results.

A customer experience tool co-built to suit your brand

The platform and reports are customised in collaboration with your internal teams to create a Dynamic Report that is adapted to your needs and based on the indicators required to manage your business. It is multilingual, and adopts your colour codes and brand identity, its interface integrates intuitively into your teams' daily work.

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From building your Dynamic Report platform to the analysis of the results and recommendations for action, PRESENCE will help you define the most suitable monitoring tool for your brand and your customer journey. Contact our agency to define a CX barometer tailored to your company .

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