Audit & Care Experience, PRESENCE's know-how at the service of your network

PRESENCE Audit is an operational audit carried out within your network by our expert investigators. Our customer experience agency offers to carry out compliance audits in your points of sale in order to evaluate the main vector of your customer experience: your sales network

These compliance audits allow you to carry out an inventory of current procedures in your points of sale in order to diagnose the relevance of these operations, but also their homogeneity with regard to your processes and the operational charter of your brand. In the event of non-compliance with your standards, an audit will enable you to act without delay to re-establish procedures that will ensure the satisfaction and safety of your teams and your customers.

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