A family-owned group established 50 years ago, specialising in customer experience and satisfaction, our agency extends its field of action to all the stakeholders in your company, not forgetting your employees. The PRESENCE philosophy places employee satisfaction at the heart of the strategic axes for the development and success of a company. Our agency puts its know-how and innovative methodology at the service of your employer brand by helping you measure your employees' satisfaction and analyse our employee satisfaction questionnaires in order to improve your employee experience.
By highlighting the competitive advantages and good internal practices, as well as the areas for improvement in your company, PRESENCE Team Feedback contributes to the continuous strengthening of your processes. The study of your employee satisfaction questionnaires points out the highlights of your employees' lives as well as the gaps to be filled in your employee experience. This survey on your employees' satisfaction at work is essential today in a context of profound transformation of work habits and growing attention to well-being at work on the part of your future employees, but also of your customers.
Consideration of employee satisfaction at work is essential to ensure your employees’ well-being at work, but also their commitment and efficiency. PRESENCE Team Feedback encourages you to listen to your employees and, by ensuring their commitment and confidence in your company, sets in motion a virtuous circle in the service of your end customer and your business performance.
Our teams support you in conducting employee satisfaction surveys. We offer to measure your employees' satisfaction through the development and deployment of an employee satisfaction questionnaire tailored to your network. Team Feedback allows you to carry out this employee engagement survey thanks to 3 approaches that can be used in a complementary way:
Our teams accompany you step by step in the elaboration of your employee satisfaction questionnaires, in the deployment of these employee engagement surveys, but also in the analysis of the results and the establishment of action plans. Like customer satisfaction surveys, Team Feedback is part of a continuous improvement process for your customer and employee experience.
Would you like to get in touch with our firm, which specialises in customer and employee experience, to help your company achieve optimum satisfaction and commitment from your teams? Use the form on our website or call our offices in Paris or Villeneuve d'Ascq.